Terms & Conditions

📜 Terms & Conditions – ZenBuy

Welcome to ZenBuy ✨. By accessing or using www.zenbuy.co.uk, you agree to follow and be bound by these Terms & Conditions. Please read them carefully, as they outline your rights and responsibilities when using our website and purchasing our products.

🛒 General Use of Website

By visiting or shopping on our site, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

You agree to use the website only for lawful purposes and not to:
⚠️ Violate any applicable UK or international laws
⚠️ Interfere with website functionality or security
⚠️ Harm ZenBuy, our customers, or third parties

💳 Purchases & Payments

All payments must be completed at checkout through the secure methods listed on our website. Prices are displayed in GBP (£) and include VAT where applicable.

When placing an order, you agree to provide accurate, complete, and current information. If we suspect fraud, unauthorized transactions, or violations of these Terms, ZenBuy reserves the right to cancel your order.

🚚 Shipping & Delivery

ZenBuy offers both UK and international shipping 🌍. Delivery times and costs are displayed at checkout.

Please note:
📦 Shipping times are estimates and may be affected by courier delays or customs clearance
📦 ZenBuy is not liable for delays outside our control, but we will assist you in tracking and resolving issues

💰 Returns & Refunds

All returns and refunds are subject to our Refund Policy. Products must be returned unused, in their original condition and packaging, and within the stated timeframe.

🔒 Privacy & Data Protection

Your personal information is collected and processed in accordance with our Privacy Policy. By using our website, you consent to this processing and confirm that the information you provide is accurate.

We respect your privacy 💙 and will never sell your data to third parties without consent.

📦 Product Information & Availability

We work hard to ensure product descriptions, images, and details are accurate. However, slight variations in colour, size, or design may occur due to manufacturing processes or screen displays.

All products are subject to availability. ZenBuy may update or discontinue items at any time without notice.

⚠️ Limitation of Liability

ZenBuy products are designed with quality in mind, but individual results may vary.

To the maximum extent permitted by UK law:
❌ ZenBuy is not liable for indirect, incidental, or consequential damages
❌ ZenBuy does not guarantee uninterrupted or error-free website use
❌ ZenBuy’s total liability shall not exceed the purchase price of the product in question

👤 User Accounts

If you create an account with ZenBuy, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.

ZenBuy is not responsible for unauthorised activity resulting from your failure to secure your account.

📜 Intellectual Property

All content on www.zenbuy.co.uk, including text, graphics, logos, product images, and design, is the property of ZenBuy and protected by copyright and trademark laws.

No part of this website may be copied, reproduced, or distributed without prior written consent.

🌍 International Customers

If you order from outside the UK:
✈️ You are responsible for customs duties, taxes, or import fees
✈️ Refunds do not cover these additional charges
✈️ Delivery times may vary due to customs processing in your country

🛡 Governing Law

These Terms & Conditions are governed by and interpreted under the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of UK courts.

📝 Changes to Terms

ZenBuy reserves the right to update or change these Terms at any time. Updates take effect immediately once posted on this page. Your continued use of our website means you accept the revised Terms.

📬 Contact Us

For any questions or concerns regarding these Terms & Conditions:

ZenBuy
📧 Email: hello@zenbuy.com
🌍 Website: www.zenbuy.co.uk

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