Contact Us

We love hearing from our customers 💙! Whether you have a question about your order, need help choosing the right product, or just want to share your feedback – the ZenBuy team is always here for you.

✨ How to Reach Us

📩 Email Support
For any inquiries, reach out to us at: hello@zenbuy.com
Our team usually responds within 24 hours (excluding weekends & holidays).

🌍 Our Website
Visit us anytime at: www.zenbuy.co.uk

💬 Live Chat (Coming Soon!)
We’re working on adding instant chat support so you can get answers quickly.

🕒 Customer Support Hours
⏰ Monday – Friday: 9:00 AM – 6:00 PM (UK Time)
⏰ Saturday: 10:00 AM – 4:00 PM (Limited support)
❌ Sunday & UK Public Holidays: Closed

📌 Common Queries
🔹 Order Status – To check your order, simply reply to your confirmation email, and our team will update you.
🔹 Returns & Refunds – Have an issue with your product? Please visit our Refund Policy page, then contact us for assistance.
🔹 Shipping – Check our Shipping Policy for delivery timelines before reaching out.

🤝 Our Promise
At ZenBuy, every customer is part of our family. We don’t just sell products — we deliver trust, quality, and value. Your satisfaction is our top priority, and we’re always here to help.